Teonatics

Information We Collect

We collect various types of information to provide you with the best possible experience:

Personal Information:

• Name and email address
• Profile preferences and interests

Survey and Poll Data:

• Your responses to brand perception surveys
• Feedback and opinions about products and services
• Ratings and reviews
• Participation history and engagement metrics

Technical Information:

• Device information (model, operating system, unique identifiers)
• App usage data and analytics
• IP address and connection information
• Log files and crash reports

How We Use Your Information

Your information helps us deliver valuable insights to brands while maintaining your privacy:

• Service Delivery: To provide personalized surveys and polls relevant to your demographics
• Brand Insights: To create aggregated, anonymized reports for our brand partners
• Platform Improvement: To enhance user experience and develop new features
• Communication: To send you survey invitations and platform updates
• Security: To protect against fraud and ensure platform integrity
• Compliance: To meet legal obligations and respond to lawful requests

Data Sharing and Disclosure

We are committed to protecting your privacy and only share information in specific circumstances:

Aggregated Data Sharing:

• We provide brands with anonymized, aggregated insights that cannot identify individual users
• Demographic trends and sentiment analysis reports
• Statistical summaries of survey responses

Service Providers:

• Cloud hosting and data storage providers
• Analytics and performance monitoring services
• Customer support and communication platforms

Legal Requirements:

• When required by law or court order
• To protect our rights and prevent fraudulent activity
• In case of business transfers or mergers

Data Security and Protection

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict employee access controls and regular security training
• Infrastructure: Secure cloud infrastructure with regular security audits
• Data Minimization: We collect only necessary information and delete it when no longer needed
• Anonymization: Personal identifiers are removed from research data

Your Rights and Choices

You have complete control over your data and participation:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from surveys and marketing communications
• Restrict Processing: Limit how we use your information

Data Retention

We retain your information only as long as necessary:

• Active Users: Data is retained while your account is active
• Survey Responses: Kept for research purposes (anonymized after 2 years)
• Account Deletion: Personal data deleted within 30 days of account closure
• Legal Requirements: Some data may be retained longer for legal compliance

International Data Transfers

Teonatics operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard contractual clauses for international transfers
• Compliance with applicable data protection laws
• Equivalent protection standards regardless of location

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Notify you of significant changes via email or app notification
• Post the updated policy with a new "Last Updated" date
• Provide a summary of key changes when applicable
• Obtain your consent for material changes affecting your rights